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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Good insurance at an affordable price

5
Good range of products at the right price. Reviewed on: 10th July 2019

Great value service

4
Very good service prices don’t seem to over inflate year upon year, it seems you are valued rather then a cash cow Reviewed on: 10th July 2019

OK

3
OK, let me cancel my policy early without charge when my cat died but they did charge me at the same time for a change of address that took seconds which did upset me at this difficult time, Reviewed on: 10th July 2019

Great cover a

5
Great policy to cover all our needs. Good competitive price and terms and conditions. Reviewed on: 10th July 2019

Great customer service

5
I rung as i no longer had access to the email address provided. Gave my bank reference number and sent copies to me straight away. Reviewed on: 10th July 2019

Brilliant services despite being new clients

5
We got our new Beagle puppy, Got her home, took our our insurance. We were clearing an old garage and had her running around our feet. We noticed her eating something......it turned out to be rat poison. It was 9 PM om a Saturday. We dashed to an all night vet. had her checked and treated - it was poison. They induced her to be sick and tested here and we had her tested at our own vet on the Monday. All now ok. This was only 10 days after we had taken out the policy - we have never had to make an insurance claim before and were concerned that it would be a problem. It was not. we had superb and helpful service from the first call to the point we received our payment for the treatments. No one wants to be in a position where you make a claim pet unless it is definitely necessary, but it if is necessary, then this was excellent customer service. Reviewed on: 10th July 2019

fab company easy to talk to and to contact

5
this company is the best i have delt with after having pets for 30 years they are so easy to speak to and are polite and helpfull there policy is one of the best for our dogs needs and even though we havnt had to make a claim i no if we did we would be looked after well mrs Blackburn Reviewed on: 10th July 2019

Lailaur

4
Very good insurance. I like and recommend it Reviewed on: 10th July 2019

Great company

5
Staff were really helpful and made it so easy online and over so phone would recommend to anyone. Great price as well. Reviewed on: 10th July 2019

Fabulous Service

5
Customer Service team were not just about Sales, they were really interested about the well-being of my dog ‘Coco’ asking questions about her recovery, it really made a difference. I was quite touched to realise these were real people who actually cared! Reviewed on: 10th July 2019

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