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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.37
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

They are the greatest

5
We have all our pet insurance with purely pet and our last dog they were great at the end of life made it so easy and straight forward, they helped so much. I can’t say enough good things about them. Reviewed on: 29th June 2020
Moe Liepa's avatar
Moe Liepa

Great service

5
Fantastic service ,from a phone enquiry to receiving a settlement all aspects of making a claim and all relevant information quick and easy . Reviewed on: 29th June 2020
Allie's avatar
Allie

pet insurance

5
best price at the time have not had to make a claim but would renew if the price is right Carol Reviewed on: 29th June 2020
carol carley's avatar
carol carley

The ultimate insurance for our family pets

5
Very supportive and efficient in paying for our vet bills. It gives real peace of mind to know that our family pets are looked after by Purely Pets Reviewed on: 29th June 2020
John Haughan's avatar
John Haughan

great company

5
i havent been with you long but your site is help at this time because of covid 19, thank you Reviewed on: 29th June 2020
rosemary cushing's avatar
rosemary cushing

Insurance for my Olly

5
Fantastic value for premium quality. Very professional company who really care about animals . Reviewed on: 29th June 2020
Wendy walker 's avatar
Wendy walker

purely pets

4
so far so good, no problems with service or ease of form filling Reviewed on: 29th June 2020
pete's avatar
pete

Better to be Safe than sorry

5
Luckily, I’ve not had to use the service yet. Reviewed on: 29th June 2020
Patricia Ann Prewett's avatar
Patricia Ann Prewett

Happy with service and product

5
Good communication and no payment or other issues so far. Decent prices, so I’m happy with service and cost so far. Not yet had to claim so cannot make review regarding their process and quality thereof. Reviewed on: 29th June 2020
Charlotte Spalding's avatar
Charlotte Spalding

Great for everyone!!!

5
I don't buy a lot online especially things like insurances but Purely Pets were recommended to me and comparing there prices to others like Pet Plan I found there prices much more agreeable. Having decided on Purely Pets I found their online set up to be simple, clear and easy. Reviewed on: 29th June 2020
Sam Griffiths's avatar
Sam Griffiths

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