Smart Money People Logo
Go to business site
Share this page
Link copied

Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Purely Pets Pet insurance reviews (2030)

So easy!

5
Great cover at a realistic premium - and so easy to set up. Reviewed on: 29th June 2020
G Bartle 's avatar
G Bartle

No hassle claims

5
I claimed recently after my dog required an operation - the process was hassle free and I was reimbursed within 3 weeks Reviewed on: 29th June 2020
Kare L's avatar
Kare L

Great customer service

5
Great customer service, value for money and great security and cover for our special Cocker spaniel Murphy Reviewed on: 29th June 2020
Amy Barrass's avatar
Amy Barrass

Superb

5
Great premiums,excellent customer service. Highly recommend for insuring your pet. Reviewed on: 29th June 2020
Geraldine Milligan Gaughan's avatar
Geraldine Milligan Gaughan

great value for money for peace of mind of my beloved furry baby

5
great value for money for peace of mind of my beloved furry baby Reviewed on: 29th June 2020
Nicola Mcharg's avatar
Nicola Mcharg

Pet insurance at a nice price

5
Well priced pet insurance offering everything you need for peace of mind should your furry friend become sick or injured. Reviewed on: 29th June 2020
Paul's avatar
Paul

Have had to make 2 claims-superb service

5
Having to make 2 claims this year is sad because it means my dogs have been in pain, however Purely Pets made the situation better by not turning the process into a drama. Thanks guys so impressed by the quality and speed of settling my claim. Reviewed on: 29th June 2020
Jim Skinner 's avatar
Jim Skinner

Fabulous value

5
Great customer service so far, fortunately we haven’t needed to make a claim but value and care are amazing Reviewed on: 29th June 2020
Claire 's avatar
Claire

Very easy to work with

5
Found them straight forward and easy to get a policy Reviewed on: 29th June 2020
Andrew Meakin's avatar
Andrew Meakin

Quality insurance

5
Very good gave me what i was looking for at a good rate Reviewed on: 29th June 2020
Vinny's avatar
Vinny

Review Purely Pets: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill