Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

View other RateSetter products

4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14022)

Good

Nice, clear and quick, enjoyable experience Reviewed on: 11th June 2020

Great, hassel free!

Found these guys online, they helped me out when I really needed it. No hassel after you’ve agreed terms and easy to get hold of if you need to speak to them. Reviewed on: 11th June 2020

Great product with no hassle! PERFECT!

Really pleased with the service, low interest and received the money I needed quickly for a car I was buying to get me to work! Very happy customer and would definitely recommend and use again Reviewed on: 11th June 2020

Brilliant rate and service

Fair rates. Professional service. Friendly consultants and clear advice. Reviewed on: 11th June 2020

Excellent experience

Ratesettler was quick, easy, and was extremely straightforward. The rate was one of the best on the market, and the loan was paid promptly. Highly recommended. Reviewed on: 11th June 2020

Fast, friendly and reliable

RateSetter have always been helpful, they’re quick to resolve and answer any queries I have with no hesitation. Anything that cannot be done online can be done quickly over the phone and always with a friendly colleague. Reviewed on: 11th June 2020

Ratesetter

I have Had 2 loans for emergency’s and throughout these the customer service has been amazing in fact I have even thought about becoming an investor, ratesetter makes you feel cared for and they do not rip you off no hidden charges or fees , low repayments and low interest I have recommended ratesetter to many friends and family Reviewed on: 11th June 2020

So convenient and no surprise costs!

ratesetter is probably one of the easiest loans I have ever taken out, you get the price you pay upfront no hidden surprises. And you can also make extra payments without being charged. I like the fact that it is real peoples money, so people like me and you can invest money into this site and help people at the same time. Brilliant. Reviewed on: 11th June 2020

Easy Process and Good rates

Procuring the loan was very straight forward and my application was processed swiftly. Within 24 hours I was emailed my agreement and the rate I received was very competitive. I would have no hesitation in recommending ratesetter. Reviewed on: 11th June 2020

Quick friendly loan with low interest

Quick friendly service clear communication would use again and recommend to friends and family Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.77 from 122 reviews
Unsecured loans
from East Kilbride Credit Union 4.87 from 109 reviews
Personal loan
from Novuna Personal Finance 4.78 from 361 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub