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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easy Process and Good rates

5
Procuring the loan was very straight forward and my application was processed swiftly. Within 24 hours I was emailed my agreement and the rate I received was very competitive. I would have no hesitation in recommending ratesetter. Reviewed on: 11th June 2020
Lilian Deery 's avatar
Lilian Deery

Quick friendly loan with low interest

5
Quick friendly service clear communication would use again and recommend to friends and family Reviewed on: 11th June 2020
Stuart c's avatar
Stuart c

Would recommend!

5
Very easy process, fair terms and the website is clear, concise and has all the information I need when needed. Reviewed on: 11th June 2020
Adele Doyle's avatar
Adele Doyle

Very good

5
Don't let you down good when I had my lone Reviewed on: 11th June 2020
Stephen Cade 's avatar
Stephen Cade

Helping me when I needed it

5
I’ve been with ratesettler for a few years now and they have been great with me helping me with loans to furnish my house and also getting my dream holiday,they were so easy and professional to deal with and very understanding of your personal lifestyle and what you want highly recommend thanks Robert. Reviewed on: 11th June 2020
Robert Mcallister 's avatar
Robert Mcallister

Easy, quick and fair

5
I have used Ratesetter twice. They offer a wide variety of loans at very competitive rates of interest. Their website is extremely user-friendly, it explains everything in a clear and concise way. The money is available as soon as the loan is agreed. I would recommend them and will use them again. Thanks. Fiona Reviewed on: 11th June 2020
Fiona's avatar
Fiona

Great service

5
All depends on your circumstances but I found ratesetter really easy and got a great deal. Reviewed on: 11th June 2020
Abraham Snailpace's avatar
Abraham Snailpace

Quick and easy

4
Hassle free enquiry and quick payment for a shorter term loan. No issues at all. Reviewed on: 11th June 2020
Kroff's avatar
Kroff

Great company, trustworthy and fair.

5
I took a loan from ratesetter and found they were very efficient, prompt with payment and i got a very good interest rate. I can choose to pay additional monies or pay the loan off in full at any time without penalties. I’ve only ever had telephone contact once as everything can be done via the internet, the gentleman on the phone was very courteous, polite and helpful. A good, trustworthy company would definitely recommend to anyone!! Reviewed on: 11th June 2020
Ellie's avatar
Ellie

Excellent!!

5
The best way to get a loan!! Excellent customer service and I will definitely keep using them for future loans! Reviewed on: 11th June 2020
Georgia 's avatar
Georgia

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