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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy process, clear information

Application process is easy and secure. Clear information through out and online portal. Reviewed on: 11th June 2020

So easy to use and mansge

I took out a loan with RateSetter and the whole process was so simple. Continued management of the loan continues to be equally straightforward and is a breath of fresh air. The rates are not exorbitant so I can wholeheartedly recommend RateSetter to everyone. Reviewed on: 11th June 2020

Ratesetter

Very prompt service and very helpful when help was needed. Thank you ratesetter Reviewed on: 11th June 2020

Very simple process and easy

Very simple process and very helpful and quick quote and fast transaction Reviewed on: 11th June 2020

Great

I’ve had a great experience with Ratesetter and will definitely be using them again in the future Reviewed on: 11th June 2020

Happy

When I took out my loan I had the money on the same day as applying and always comes out of my account on time. Very reliable loan. Reviewed on: 11th June 2020

Brilliant

Brilliant on line company, definitely I would recommend it! Reviewed on: 11th June 2020

Great lender

I have used Rate Setter twice now, and found the experience to be very easy and met my needs. Reviewed on: 11th June 2020

Best apr

I got a better deal with them, better than my bank. Reviewed on: 11th June 2020

Easy, hassle free

Hassle free, fast, easy. Its been a pleasure. No junk mail, no junk emails, no phone calls, instead, what 'I' wanted. Absolute breeze. Fantastic. Reviewed on: 11th June 2020

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