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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

You can find lower interest

You can find lower interest with other companies Reviewed on: 11th June 2020

Great

Very easy & straightforward haven’t had any issues whatsoever Reviewed on: 11th June 2020

No complaints

I don't have any complaints for this company. Their interest rates are higher than other providers so I didn't score then higher. Reviewed on: 11th June 2020

Very easy

Very easy and helpful. I will use again. Reviewed on: 11th June 2020

Limbless veteran. Tigger's world.

Not outrageously expensive easy to deal with good early full or part early payment. Reviewed on: 11th June 2020

Easy to deal with

Everything about Ratesetter was easy, an online application for the loan, a quick decision, very competitive interest rates and excellent service. Reviewed on: 11th June 2020

Ratesetters easy to use

Ratesetters help both those in need of funds and rewards those that help make it possible Reviewed on: 11th June 2020

Stress Free, Easy to Navigate Site

A hassle free experience with clear guidance. The opportunity to pay more as & when affordable to you without settling the loan completely. Highly recommend. Reviewed on: 11th June 2020

Rate setter

Good.,...................... .... Reviewed on: 11th June 2020

Great loan service

I needed fast loan Obtaining loan was easy Prices was not complicated On line self service is very good Telephone staff very helpful Highly recommend Reviewed on: 11th June 2020

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