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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and efficient service

5
A very easy and quick way to secure a loan. Excellent customer service! Reviewed on: 11th June 2020
Anand Elangovan 's avatar
Anand Elangovan

Reliable and simple

5
Getting a loan from ratesetter was a huge relief and weight off my shoulders at the time I needed it and it was really easy to set up. That's really all you can ask for with a loan and I've never had any bad experiences with them. Reviewed on: 11th June 2020
Olivia's avatar
Olivia

Bgreat Company

5
I did everything on line it was so easy Reviewed on: 11th June 2020
Jackie Little's avatar
Jackie Little

Excellent

5
Quick, straightforward and easy to apply. Great, friendly customer service too! Reviewed on: 11th June 2020
Lauren 's avatar
Lauren

Excellent Service

5
I am not a person who uses loan services often however when I wanna we required to take a loan out I found it difficult & daunting, this however was eased thanks to Ratesetter, the service provided was quick & effortless, the repayment options suited my budget and the overall customer service provided was excellent. I can not fault them for anything and I have recommended them to several family members & friends. I recommend anyone to use this service as they are excellent in my opinion. Reviewed on: 11th June 2020
Sonny Sharma's avatar
Sonny Sharma

RateSetter

4
It is good I have with this company 3 years Reviewed on: 11th June 2020
Makis's avatar
Makis

Nice

5
My is experience is very good, I recommend for my friends always Reviewed on: 11th June 2020
CRISTIANE VICENTIN's avatar
CRISTIANE VICENTIN

Hassle free and efficient

5
Loan settled in very short time and has been hassle free Reviewed on: 11th June 2020
Janice's avatar
Janice

Easy and fast

5
I needed money straight away and ratesetter approved and delivered without any hassle i rate them high thank you ratesetter. Reviewed on: 11th June 2020
Jimbob Brown's avatar
Jimbob Brown

Excellent Service

5
Very impressed by this company. When I took first credit, it does suprised me, it was so quick and the percentage to pay out was so low, where in not many places you can get that kind of deal. Really helpful and great service. I would definitely recommend Ratesetter. Reviewed on: 11th June 2020
Igors Kuzmins 's avatar
Igors Kuzmins

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