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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

excellent service

Very fast and easy transaction no fuss very straightforward Reviewed on: 30th June 2017

Kudos

Easy online application and quick response Reviewed on: 30th June 2017

Easy online application and approval process

Very simple online application process, great communication and a competitive interest rate. Would highly recommend. Reviewed on: 30th June 2017

Goodies

good, good, good, good, good, good, good, good good, good, good, good, good, good, good, good good, good, good, good, good, good, good, good good, good, good, good, good, good, good, good good, good, good, good, good, good, good, good good, good, good, good, good, good, good, good Reviewed on: 30th June 2017

Simple Service

Very easy, simple to use perfectly straightforward! Reviewed on: 30th June 2017

Very quick and easy

I applied for a personal loan with Ratesetter and filled in a simple online application form. Within a day I had an answer from them and very soon after that the money was available. Excellent service. I would definitely use it again. Reviewed on: 30th June 2017

Amazing efficient service

I would highly recommend Ratesetter as not only do they offer very competitive rates, their customer service and efficiency is amazing. A massive well done and thank you. Reviewed on: 30th June 2017

RateSetter should be TrendSetter

It's been a seemlessly smooth borrowing and repayment. Simplicity in the application process was fantastic Reviewed on: 30th June 2017

Best lender around

This is one of the most lowest APR lenders around very easy and quick process and will recommend to anyone needing a little help. Thank you Reviewed on: 30th June 2017

Excellent service

Amazing service. Staff are extremely helpfull and excellent rates Reviewed on: 30th June 2017

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