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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Do you need a loan to move your business forward, use Ratesetter no nonsense straight to the point everything is done online with no fuss

I wanted to borough £5000 for my business and I reach out to my bank Natwest to secure the money. At the time the bank asked me for statement's and a lot of other documents when I have being with bank for 15 years so I gave up. A client refereed me to Ratesetter. It took me 2 /3 weeks to get the loan and rest is history Reviewed on: 30th June 2017

The Best Lending

I had few loans before from diffrents money providers, but Ratesetter are a top one. Im fully satisfied with service providers by Ratesetter. 100% recommended to others Reviewed on: 30th June 2017

So unbelivably fast and friendly

Excellent experience with rate setter from the initial deal to the payment. The forms were easy and the call with a member of staff was so friendly and helpful, they seemed genuinely happy for me and my new car Reviewed on: 30th June 2017

Outstanding Service!

Ratesetter have always provided a friendly, helpful and professional service. I would highly recommend them. Reviewed on: 30th June 2017

Easy and fast application

The application process was easy and all of the rate details were transparent. Reviewed on: 30th June 2017

Efficient and economical borrowing

Ratesetter arranged the loan extremely effectively with in a very short period of time and the money was in my account in a matter of hours. I'm very pleased with the APR and when it comes to borrowing, I'll always recommend Ratesetter to my family members and friends. "Ratesetter" should be a household name because they were there when I needed help the most and they didn't try to exploit my situation by offering a ridiculous APR. Thank you very much Ratesetter. I wish you all the best and you deserve a Consumer Credit Award. Reviewed on: 30th June 2017

Quick & simple!

The application process was very easy to follow and took no time at all. Would definitely recommend rate setter Reviewed on: 30th June 2017

A world class innovative offering

A very clear, transparent and consumer friendly process. Very intuitive web process that is easily done on a tablet or mobile. Very clear terms and conditions. Love the self service management of the loan and was notified on next steps all thought the process. Fast access to money ! Just a great digital experience. Well done RateSetter!!! Reviewed on: 30th June 2017

Great Rate Great Servie

I have had various loans over the year and rate setter has been great. They offer great rates, the online account is a great way to keep track of your borrowing. They application process with simple and quick. I would recommed their service to anyone. Reviewed on: 30th June 2017

So much easier

Easy to apply, easy to update/amend account, everything can be done via email, records always updated! A pleasure to deal with! Reviewed on: 30th June 2017

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