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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Kept up to date with my loan amount great customer service

Great customer service website user friendly easy to keep track of payments and full listings of loan information Reviewed on: 30th June 2017

An easy and quick transaction

Faultless from the start to the finish and at a very very competitive rate too. I would recommend Ratesetter above any of my previous lenders Reviewed on: 30th June 2017

Simple, quick and easy llan

I had a straight forward experience with this company. Loan was arranged easily, the terms were easy to understand and I had a very good deal. I am happy with my experience of this company Reviewed on: 30th June 2017

Great Service - Loan

I received a loan from Rate Setter to pay for laser eye surgery. The process in applying for the loan was simple and everything was explained to me in detail. I had to change the date of my direct debit to line up with my pay date, and this was completed without any problems. Reviewed on: 30th June 2017

Fantastic

Brilliant company, had no problems. Reviewed on: 30th June 2017

Great product

Fast and reliable Great options and pre screening so credit is not affected Reviewed on: 30th June 2017

Ease of Borrowing

I found that using RateSetter to extend my borrowing the simplest of tasks. No hidden complications and very straightforward making the process a very positive one. I would certainly recommend RateSetter to my friends and family following my experience Reviewed on: 30th June 2017

Excellent

Really easy to arrange loan and customer service great Reviewed on: 30th June 2017

Easy, quick and reliable

The process from application to transfer was seamless. Very quick turn around and professional. Great products Reviewed on: 30th June 2017

Great lender

Good rates, easy to set up a loan, quick decision, all you need! Reviewed on: 30th June 2017

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