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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very user friendly!

5
I needed to borrow some money, so that I could negotiate a good deal when I bought a replacement car. A quick run through the price comparison sites showed a typical rate of 17%, when interest rates are so very low, and my personal creditworthiness is excellent. So I popped online to Ratesetters, completed a very basic form, and, within minutes, they told me that I could have the loan I needed, at 7%. Another very simple form online and, within 24 hours, the money was in my account. Two years later, and my loan is paid off. I am an extremely satisfied customer!. The next time I need an unsecured loan, I will cut out all the hassle, and simply go back to Ratesetters. I know I will get excellent service, at lightning speed...... And significantly cheaper repayments than the average High Street loan provider Reviewed on: 30th June 2017
Robin Watts's avatar
Robin Watts

Quick and easy

5
Applied for a loan and it was dealt with very quickly, with no problems at all Reviewed on: 30th June 2017
Anna ballard's avatar
Anna ballard

Excellender lender

5
Great company, fair no issues if I needed any advise my questions were answered quickly Reviewed on: 30th June 2017
Alison Fiddes's avatar
Alison Fiddes

Easy, no fuss, reliable

5
Easy and quick application, user friendly website. No 'hidden surprises' and great rate as well! Super experience and great help when I needed it! Thank you! Reviewed on: 30th June 2017
Monika Hergeth's avatar
Monika Hergeth

Excellent company

5
Approved my dream car and gave me an opportunity to prove that I can keep up with the payments therefore helping my credit rating. Thank you! Reviewed on: 30th June 2017
vanjay George's avatar
vanjay George

Easy, no fuss, reliable

5
Loved how easy it was to apply. The process is simple, the website is user friendly and there are no 'hidden surprises'! Great experience and was a huge help when I needed it! Thank you! Reviewed on: 30th June 2017
Monika Hergeth's avatar
Monika Hergeth

Easy, hassle-free and fair lending

5
RateSetter has helped me put my finances in order with fair peer-to-peer lending. Applying was completely hassle-free and their easy to use login dashboard helps me keep on top of my loan with a clear payment schedule. Reviewed on: 30th June 2017
Zarrion Walker's avatar
Zarrion Walker

Fast easy and efficient

5
A no hassle loan reasonable rates highly recommend Reviewed on: 30th June 2017
Sharon Brueton's avatar
Sharon Brueton

Easy and great rates, flexible options

5
Really good as you can borrow differing amounts over different times to suit whatever your need is. Great interest rates too, much better than banks or finance companies. Reviewed on: 30th June 2017
Jenni ellis's avatar
Jenni ellis

Loan

4
I found Rateseters most helpfull when I needed a loan Reviewed on: 30th June 2017
joan wilson's avatar
joan wilson

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