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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

10/10!

Having been turned down for loans via bank - this was like a breath of fresh air! So easy to apply, very quick decision without an extortionate rate. I really love the idea of borrowing money from someone else that will in turn make them a little earning. Reviewed on: 30th June 2017

Excellent service

I have used rate setter twice to help me financially get back on track. I had no problems and i can now relax a bit as I am back to bring financially secure Reviewed on: 30th June 2017

No hassle process

Required £4k to complete the purchase of a new van which is essential to the continued success of my small business. I found RateSetter site and decided to apply, the process was hassle and stress free. I was accepted within the hour and funds were transferred into my account a few hours later. Cannot rate or praise RateSetter highly enough! They will be my first call should i require funding in future. Reviewed on: 30th June 2017

Very happy customer

My overall customer experience has been really good. I had two loans and both instances the application process was smooth, the decision was quick and the money was in my bank account within a short period of time. Reviewed on: 30th June 2017

Amazing!

Staff are really helpful - nothing is too much trouble and everything is done so efficiently and quickly. Well done and thank you for making my life a little easier! Reviewed on: 30th June 2017

Simply excellent!

RateSetter were by far and away the best people to deal with for a loan. Their rate was half that of the car dealership's PCP finance plus I get to keep the car at the end of it! It was so easy, so quick and everything was done online. A truly modern company with exceptional customer service. Can't fault them at all. Reviewed on: 30th June 2017

Flawless

Using Ratesetter has been an easy process from initial contact and set-up to administering my account. No complaints at all and would recommend Reviewed on: 30th June 2017

Easy, quick and hassle free

The loan was the most competitive rate. It took 15 minute to arrange, I have no complaints. Reviewed on: 30th June 2017

Brilliant

Borrowing with ratesetter has been easy, with clear payment schedule, ease of access to statements etc. I would definitely recommend to friends and family. Reviewed on: 30th June 2017

Fantastic rates

Very happy with the service, very quick payment into my account a brilliant 3% rate over 2years. See you in two years Reviewed on: 30th June 2017

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