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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter are amazing

I have always found Ratesetter flexible and efficient and would definately recommend them to friends, colleagues and family members Reviewed on: 30th June 2017

Great lender

I have been with Ratesetter for a number of years. They are really easy to deal with. I have been able to manage my account online and can increase my direct debits to pay off the loan quicker. Reviewed on: 30th June 2017

Excellent rate and user friendly

The application process was excellent and easy from start to finish. I received my money without fuss and very quickly. All in all an excellent experience. Reviewed on: 30th June 2017

Speedy response, great rates

I requested a loan and had a very speedy response, my 3rd time with ratesetter, always my first choice. Highly recommend Reviewed on: 30th June 2017

Fast.. efficient.. friendly.. honest.. fair

I wasn't hassled whilst I was making my decision and found the rates .. payments and service impeccable.. thankyou Reviewed on: 30th June 2017

Quick, simple and easily affordable!

I had just got back from a 2 month journey to Australia and was a bit short for cash coming Christmas time, I couldn't be more happier with RateSetters service as I got accepted in no time, helped me out so much, couldn't be more greatful. Reviewed on: 30th June 2017

Considered Decision

Ratesetter took into account all factors when considering my loan and affordability, not just relying on information from credit reference agencies. Quick decision and availability of funds Reviewed on: 30th June 2017

Amazing service

Service was speedy and efficient and a reply was received within a short period of time with a positive outcome. Would use Ratesetter services each and every time Reviewed on: 30th June 2017

Quick, efficient and easy

I've used Ratesetter a couple of times and the experience has been very good. Once approved, the money was in my account so quickly. I like that you can pay off early without penalties and the rates are better than the high street banks. I also like the clear way the monthly payments and balances are shown including the loan and the interest amounts. Reviewed on: 30th June 2017

Very good service

No problem dealing with this company very easy and good rates would use again. Reviewed on: 30th June 2017

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