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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Common sense for common people

When all the banks refused me credit, even tho I had never missed a payment with them for over 10 years, Clydesdale, RateSetter helped me out of a hole without charging a stupid amount in interest. Reviewed on: 30th June 2017

Flawless...!

Excellent seamless service from initial application through to final settlement. Kept regularly informed through the whole process. Very user friendly website and on-line account setup which I could log into and monitor payments. APR/interest rates are highly competitive, dare I say unbeatable...! Well done RateSetter. Reviewed on: 30th June 2017

Fantastic company

They have been extremely helpful the process was very quick and completely stress free. Their rates were some of the best available and I would highly recommend Reviewed on: 30th June 2017

Very helpful

Great service and efficient. Easy to talk to overall good customer service Reviewed on: 30th June 2017

Best rates with Client friendly service

I really enjoyed taking a loan with Ratesetter. I received very quick decision with a very good rate comparing to high street and banks. I can manage everything online and check my account whenever I decide. It is a very hassle free service with very good rates. I would sincerely recommend it. Reviewed on: 30th June 2017

Clear & Transparent

simple to use, easy to understanding and excellent value. Reviewed on: 30th June 2017

Fantastic to deal with

I would absolutely recommend Ratesetter kept me fully informed throughout the very speedy process from applying to being granted a loan and it only took 24 hours. Reviewed on: 30th June 2017

Professional loans

Found Ratesetter to be Professional with a great customer service. Make it so simple to deal with. Got my loan with which helped me out big time. Reviewed on: 30th June 2017

Best

One of the best loan providers Thank you all for your fantastic services Reviewed on: 30th June 2017

Best , cheapest and easiest way i got my loan.

Cheapest interest rate, quick response, had money within 24hrs, recommended to a friend who also thought same as myself Reviewed on: 30th June 2017

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