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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant!

5
Quick,easy and unbeatable rate. Would definitely recommend.. Reviewed on: 29th June 2017

Fantastic rates

5
Easy to apply, the best rate on the market, genuine and payed the money on time. Reviewed on: 29th June 2017

Easy and straightforward

5
Very easy and straightforward to get a lone and a good rate. Reviewed on: 29th June 2017

Excellent

5
Very easy and quick service, reviewed borrowing a few years later and same service again, spot on. Reviewed on: 29th June 2017

informative and easy going loans

5
Great company, good rates very informative even as a first time loaner everything necessary has been explained in detail Reviewed on: 29th June 2017

Definitely the best

5
I have absolutely no hesitation in recommending Ratesetter to friends and family . The loan application process is simple, fast and extremely efficient. It also has the added benefit of being one of the cheapest loans on the market. Ratesetter will definitely be my number one choice for my next loan. Reviewed on: 29th June 2017

Easy Aplication Best Interest Rates 5*****

5
Easy to apply, excellent low interest rates. Will definitely use this company again Reviewed on: 29th June 2017

Quick decision

5
The online application was quick and easy and was given an instant decision. Reviewed on: 29th June 2017

Good initial loan

4
I had a personal loan, the process of applying was quick and simple and the rates were the lowest I found and with no early repayment fees. It was very affordable and paid off in full and sooner than the term. However when I applied for another loan a year after clearing the balance of the first I was refused even though my situation had not changed and amount required was less than the first loan. I have no idea why this was decided and was a bit annoyed as the first loan had been cleared before the term had finished. Reviewed on: 29th June 2017

No fuss loan

5
Rate setter have proven to be easy and convenient to use furthermore they offered a great deal,I would be more than happy to use again Reviewed on: 29th June 2017

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