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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

No hassle loan.

The loan was easily arranged on-line, paid back without problems and efficiently signed off. No hassle loan arrangement Reviewed on: 29th June 2017

Thank you ratesetter... a Godsend at a fair 'price' x

Absolutely fantastic service. Easy to navigate the site, apply and fast approval. Responsible and fair lending. Restores faith in the loans businesses by not being greedy! X Reviewed on: 29th June 2017

Hassle free

Great service, great rates, easy to deal with, very informative and hassle free Reviewed on: 29th June 2017

fantastic company so easy and so quick

I needed a loan quickly found Ratesetter filled in the form and within a few hours got the answer Id hoped for, then a year down the line I needed to top up the loan, expecting a refusal, but no I was accepted to add another loan on top of the one Ia already had, fantastic company Reviewed on: 29th June 2017

Amazing

Such a great company easy to understand and use Reviewed on: 29th June 2017

Made up with Ratesetter

Extremely helpful flexible firm,wouldn't hesitate to recommend Ratesetter to anyone i would certainly use Ratesetter again in the future! Reviewed on: 29th June 2017

Quality service

Fast easy service quick answer for loans and loan increases plus very fair rates I would recommend rate setter to everyone Reviewed on: 29th June 2017

Amazing rate

Simple product at a very low rate that is delivered to you effortlessly. Reviewed on: 29th June 2017

Best offers ever so easy

The complete experience from start to finish was so easy and instant No long forms and strange questions Anyone can understand the site and clear info after you have taken the loan out too Reviewed on: 29th June 2017

Amazing sevice

Great to work with and such a positive attitude Reviewed on: 29th June 2017

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