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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy peasy no hassle credit

I needed a loan quickly to finance a new car. The rate being offered by the dealer wasn't great, and I thought I could do better online. Ratesetter offered easy application, and the money was in my account faster than the dealer could have my new car ready. With a low rate I know the capital is being reduced with every payment, and I have the option to repay early if circumstances allow. Reviewed on: 29th June 2017

Really easy and great rate

Was a great rate and really easy to use. I would recommend to friends and family. Reviewed on: 29th June 2017

Easy good rates the best provider I know of!

My experience with has been brilliant easy to apply easy to adjust monthly payments if needed to be if you need to speak to someone and couldn't speak don't worry they will call you regarding your inquiry. Rate setter is the BEST!!!! Reviewed on: 29th June 2017

Quick easy service

Straightforward service from start to finish with cheapest rates. Will definitely use again. Reviewed on: 29th June 2017

No gliches or hidden costs

Have had no problems with ratesetter. Have been really happy with updates and terms of loan Reviewed on: 29th June 2017

Great lending!

Great rates, easy for quotes, easy to adjust amounts and then take loan. Used several times over several years, and recommended to others. Highly recommend. Reviewed on: 29th June 2017

Great Customer Experience

From start to finish my loan application was dealt with professionally and promptly. The whole process was smooth and efficient and the funds were in my bank account much sooner than I would have expected. Rate of interest also compared much more favourably than others I looked at. I would have no hesitation in recommending Rate Setter to others! Reviewed on: 29th June 2017

Super money lender

Ratesetter are a no hassle, reliable loan service. Low interest and always quick to help if there are any questions. Well recommended! Reviewed on: 29th June 2017

been to loads of loan companies, but none ask competitive as ratesetter

great service and professional, quick and easy to apply. Reviewed on: 29th June 2017

I am in control.

Having a loan with Ratesetter is an extremely positive experience for me. I can check my loan payments online, where all past and future payments are listed plus the monthly interest payments and fees; it is all clearly laid out. If I want to make an extra payment at any time, it is so easy, I login and select how I would like to make the payment and Ratesetter do the rest. No problem and no hassle. I am completely in control. I will always have Ratesetter loans in the future. Customer service has always been excellent too. Ratesetter are the future. Reviewed on: 29th June 2017

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