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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy application. Great rates. No hassle.

Very easy to apply and really quick answer. Very flexible. Reviewed on: 29th June 2017

Easy peasey

I am happy that I used ratesetter as it has been a simple and effortless experience, no pestering emails or calls just a simple and seamless service. Reviewed on: 29th June 2017

Quick Response

I applied for a loan with RateSetter for a family break. The APR was very competitive and I liked I could work out length and monthly payments before I accepted the loan. Best of all was the quick response, it's never easy waiting on any results even if you have a good credit rating but whole experience was fast and I would definitely and have recommended to others. Reviewed on: 29th June 2017

Brilliant do deal with

Great to deal with quick and efficient and excellent rates Reviewed on: 29th June 2017

Hassle free

Very simple application procedure with very attractive rates.Hassle free website providing all the loan information and easy to follow.I would use rate setter again and recommend 100%. Reviewed on: 29th June 2017

Fantastic rates for any reason

The credit offer I received from rate setter for my mobile phone contract was great . Fair price and fair rate of interest Reviewed on: 29th June 2017

Quick simple hassle free

Very easy from start to finish professional web site and funds were in bank very quickly Reviewed on: 29th June 2017

Excellent service

Loan arranged quickly with resaonable interest rate charged. I ws kept up to date with their contact details. I will be paying off my loan in October and so far everything has been problem free. Reviewed on: 29th June 2017

Excellent

Good company. Fast answer about decision. Good % Reviewed on: 29th June 2017

Easy and Fast!

Easy fast application and payment to bank, the online tools are pretty good to, you can change direct debit dates, increase your loan amount, see your loan go down each month etc... Reviewed on: 29th June 2017

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