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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great lending for personal gains

5
I've now had 2 loans with RateSetter which has allowed me to forge forward with plans in my life. It's easy to apply and the CS team are outstanding. I would recommend this to anyone and the interest rates are second to none!!! Reviewed on: 29th June 2017

great lender

4
made very affordable payment plan, at low rate, best way to borrow, than a loan or short term lending providers. Reviewed on: 29th June 2017

Fab loan

5
Easy to set up , competitive loan, no.drama, wonderful to deal with! Reviewed on: 29th June 2017

Lending at it's most simplest

5
I found Ratesetter a very good company to borrow from, not only interest rates excellent, could not find anyone else to match them, I applied online and was accepted almost immediately it was so simple to set up. I would have no hesitation in using Ratestter again, and would recommend them to anyone looking for a loan. Reviewed on: 29th June 2017

Impressed

5
Looked around for best loan deal well pleased with rate setter ease of loan process and speed of loan agreement Reviewed on: 29th June 2017

Great easy to use loans

5
Every aspect of ratesetters was impressive. Quick and easy application. Money in the bank quickly. Regular updates via email on balance. Nice email when loan repayed with further great offers. I would definitely recommend. Reviewed on: 29th June 2017

Best service

5
Very easy and affordable services Reviewed on: 29th June 2017

Nice and easy and no fuss

5
After trawling the internet for a loan I came across Ratesetter, Thankfully, they were efficient and got me the loan I wanted at a good APR. So job done, thanks Ratesetter Reviewed on: 29th June 2017

Excellence every time!

5
RateSetter are rxcellebt loan providers. I have now had two loans with them and I have to say they were excellent. Their customer service is second to none and I have referred people to them on lots of occasions. Reviewed on: 29th June 2017

Great company and service....

5
Been great from start to present thank you for all your help..... Reviewed on: 29th June 2017

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