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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing

I wouldn't hesitate to recommend rate setter to any one who asks. Clear from the beginning what's expected from you as a customer and from rate setter as the lender. Website easy to view and form filling concise and to the minimum. Response almost immediate. Consultants helpful if needed and knowledgeable. Ten out of ten Reviewed on: 29th June 2017

Honest services is hard to find these days

I found RateSetters through a google search amd while reading the business targets and a description of the company i was imidiate impressed. Banks these days have loads of charges and hidden tarrifs for people looking to just manage and get a car loan or a house improvement loan. Rattesterrs is a great platform that meets investers with people in need of capital and provide them with a safe and honest enviroment to mutually benefit with that transaction. They have no hidden fees and paying your loan earlier comes in ease and with benefits. I would strongly recomend RateSetters to anyone looking to invest or searching for an easy loan as they are the most reliable platform out there. Reviewed on: 29th June 2017

Swift No nonsense & very supportive. Nothing like the banks or other lenders when you are waiting for an answer

A simple scalable business model that helps and not hinders. A quick turnaround, no waiting around with a process that is so efficient its leading and others are way behind. Reviewed on: 29th June 2017

Excellent service quick,efficient and friendly .Would recommend without hesitation.

I applied for a loan about a year ago.The process was fast and at a great rate.I found the staff very helpful,and would recommend anytime. Reviewed on: 29th June 2017

Just great

Made an enquiry, got an instant quote that I was happy with and a full breakdown and that was pretty much it. Was a short and sweet application with no back and forth. Customer service is wonderful. Will answer any of your questions. I have already recommended to all my friends. Really happy customer Reviewed on: 29th June 2017

excellent service

Application was simple straight forward - I had a reply very quickly and the money was received almost immediately Reviewed on: 29th June 2017

Fantasticio

First class service every time, No other company comes close. Customer service is spot on. Reviewed on: 29th June 2017

Fabulous!

Being a single working parent is hard as your working but sometimes just can't do the emergency things! When my car broke I got a loan through ratesetter and it couldn't have been easier! Brilliant service too! Reviewed on: 29th June 2017

Good Service

Very easy to organise. No problem picking a payment date that is suitable to you. Reviewed on: 29th June 2017

Very easy quick and affordable

I would highly recommend ratesetter for both lending and borrowing simple and straightforward to do business with Reviewed on: 29th June 2017

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