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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Simple, easy, good value. Simply said... Worth It!!!

5
Applied through Giffgaff, probably the best value and simplest personal loan I've obtained, you can't really go wrong. Reviewed on: 29th June 2017
Trevor Hunt's avatar
Trevor Hunt

Very pleasant and easy transaction with good advise

5
This is the second time I have used rate setter on both occasion it has been a effortless transaction with the best interest rate I could find I would recommend I reccomened rate setter to all my friends and family Reviewed on: 29th June 2017
Mick Knowles's avatar
Mick Knowles

Gr8

5
Thanks gr8 alround nice easy to chat to a no fuss service and they don't hound you Reviewed on: 29th June 2017
Mark harvey's avatar
Mark harvey

Very easy to use

5
Good options for making extra payments and never had any issues Reviewed on: 29th June 2017
Lee's avatar
Lee

excellent

5
a very user friendly experience from the start, all very clearly explained and unbeatable interest. v. happy Reviewed on: 29th June 2017
andrew pitt's avatar
andrew pitt

Quick, affordable great service.

5
Experience is best ever, I have had loans in past with banks but non are more quick, reasonable and affordable payments as rate setter. Would recommend to anyone. Reviewed on: 29th June 2017
Donna's avatar
Donna

Top customer service!

5
Great people! Highly recommended! Reviewed on: 29th June 2017
Nikt Wazny's avatar
Nikt Wazny

The best loan experience ever

5
The process is simple hassle free easy and uncomplicated straight forward and quick it made all the difference to the purchase that I wanted to make Reviewed on: 29th June 2017
Chris Gibson's avatar
Chris Gibson

excellent rates

5
The peer to peer lending has very competitive rates and rather than choose my bank this is the second time I have obtained a small loan. very cost effective and convenient with no extra charges if I settle the loan sooner. Reviewed on: 29th June 2017
Bruce's avatar
Bruce

Great

5
No fuss from start to finish fast response fart cash in your account just fab service Reviewed on: 29th June 2017
Deborah Harrison 's avatar
Deborah Harrison

Review RateSetter: Loans now

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