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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Just a GREAT Site

Genuine - honest and plain speaking text Rate - Competitive against rivals. Efficient - Easy to follow site. Amicable - User friendly process. Timely - Quick results. Reviewed on: 29th June 2017

Easy & efficient loan service!

I took out a loan with Ratesetter to fund a car purchase. The application process was easy and the service was fast and efficient. Impressive! Reviewed on: 29th June 2017

Couldn't be more straightforward

Great rates and very easy to organise. Reviewed on: 29th June 2017

Very efficient

The whole experience of the loan application was so made so easy and straight forward. Would definitely use you again and recommend. Reviewed on: 29th June 2017

Really good company and would use again and recommend to others.

I have had one loan from Rate Setter and was really pleased with how easy it was. The money was in my account straight away it was fair rates and I had paid my monthly instalments without any issues. I have now finished my loan and I would use Rate Setter again in the future and recommend to others. Reviewed on: 29th June 2017

It is a hassle free loan that you have control over

Would highly recommend as it's hassle free and customer services are helpful. Reviewed on: 29th June 2017

Excellent service

Would like to thank the team for telling with sorting personal loans Reviewed on: 29th June 2017

Great

It was quick and easy to have a loan with the added bous of a low interest rate happy days !!!! Reviewed on: 29th June 2017

Very simple but excellent service

It was so easy to apply for a loan and the service received was second to none. A good secure account as well. Would use again. Reviewed on: 29th June 2017

Very satisfied with the loan

Very accessible credit. Easy to apply , low cost rates. No hidden fees . Meets tge needs of every client! Reviewed on: 29th June 2017

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