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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan for a car

5
Excellent company to deal with no fuss.. Would definitely recommend and use again. Reviewed on: 29th June 2017

Excellent

5
Hassle free service, so quick and straight forward! Reviewed on: 29th June 2017

QUICK AND EASY

5
EASY TO APPLY - EASY TO FILL IN FORM - EASY TO WORK OUT WHAT AMOUNT IS BEST QUICK REPLIES Reviewed on: 29th June 2017

Easy application quick

5
A very easy application and a quick decision which is what all clients want so I would recommend ratesetter to anyone Reviewed on: 29th June 2017

Best no hassle lending experience

4
Application for the loan is very easy to understand. The staff are very helpful and the whole process only took a few hours. Reviewed on: 29th June 2017

Easy pain free loan

5
It was very simple to apply, and everything was explained clearly and the interest rate is fantastic, it's giving me and my husband the opportunity to do sort the house out. We now have a bright future thanks to this loan. Reviewed on: 29th June 2017

Ratesetter no one better!

5
Easy efficient service , very friendly would use them again! Reviewed on: 29th June 2017

Fast easy loan

5
Fast easy loan with great service Reviewed on: 29th June 2017

Excellent Liam system

5
The loan application was easy and straight forward. I was also able to pay it back early. Reviewed on: 29th June 2017

Quick and amazing

5
Needed a loan for a car as mine kept cutting out. The application was easy and straightforward. Money in the bank the next day, amazing service and not complicated at all. Thanks a lot! Reviewed on: 29th June 2017

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