Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Hassle Free

From putting my name on application form to my loan being transferred into my account, was as simple as 1,2,3. Could not be anything more Hassle free than getting a loan from Ratesetter. Thank you very much. Reviewed on: 29th June 2017

Kind understanding not judgmental

Applied for a loan. Was accepted. Customer service every good. Website good and easy to use. Reviewed on: 29th June 2017

great service

great service quick setup and decision Reviewed on: 29th June 2017

Better,easier and loads cheaper than a high street bank

Tried my own bank for a loan and compared it to other sites ,rate setter came out as the number 1 choice for me . Cheaper and easier to apply for by fare. So good ive recormended the site to family and friends above high street banks. Reviewed on: 29th June 2017

Quick, easy and great customer service

I have absolutely no issues with Ratesetter. It was quick, easy and their customer service has been great anytime I have spoken to them. Would recommend to anyone in a tight spot - but it isn't a long term fix. Reviewed on: 29th June 2017

It's all that for real

Real loans real people. Competitive rates fast easy online service which is 24 seven just like our lives Reviewed on: 29th June 2017

Excellent access and service

Got a loan to pay for a car, quick and easy service followed by easy access to my payment etc Reviewed on: 29th June 2017

Personal experience

Great customer service, quick response, very satisfied..... Reviewed on: 29th June 2017

Great to deal with

RateSetter are friendly and nice to deal with. They have always been pleasant and helpful when required Reviewed on: 29th June 2017

A pleasure to deal with

Getting a loan can often be a difficult and stressful business but 'Rate Setter' made it a simple and straight-forward experience. A pleasure to do business with! Reviewed on: 29th June 2017

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub