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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very good

Very helpful good rate of pay back affordable Fast deposit of your money Friendly staff Reviewed on: 29th June 2017

Great Service

Easy and Fast loans great customer service Reviewed on: 29th June 2017

I'd do this again!

I had never heard of Ratesetter but was totally amazed at the process. So quick yet efficient and thorough. No problems whatsoever and delighted to leave a review. Don't hesitate to try Ratesetter for your next loan Reviewed on: 29th June 2017

Very reasonable interest rate

Really helpful for any individual who seeks credit and not being taken advantage of in a desperate situation Reviewed on: 29th June 2017

RateSetter makes life easy

I cannot express how easy it was to find the correct product for me on RateSetter. Everyone was very friendly and efficient and the process took no time at all. I have already told friends about the good job RateSetter does. Thank you. Reviewed on: 29th June 2017

Easy borrowing

Being self employed it is very difficult to lend from banks and building society's. I found ratesetter easy to deal with and extremely professional from the offset. Thoroughly recommend to anyone. Reviewed on: 29th June 2017

Hassle free

I found the Oval experience of ratesetter to be extremely easy and straightforward in application right through to when the funds went in to my account Reviewed on: 29th June 2017

Great service

Brilliant service whilst changing payment dates. Not only excellent over the phone but also online Reviewed on: 29th June 2017

Time efficient, informative and very trustworthy

I borrowed a personal loan form ratesetter and was given every confidence in their lending policies, total fees and access to my online account was easy and fast! Well done RS; good luck!! Reviewed on: 29th June 2017

Greatsetter

Tremendous from start to finish, hassle free, cash in the bank next day, car on the drive within 3 Days Reviewed on: 29th June 2017

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