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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

ratesetter review

I have found ratesetter easy to deal with and effecient Reviewed on: 29th June 2017

Takes the Stress Away

We needed a loan for a car and had a bad credit rating. The high street banks wouldn't help us even though we didn't have any debt apart from our mortgage and could easily afford the loan. Ratesetters first of all did a soft credit check to ensure we would be accepted then gave us a loan at a great rate! Highly Recommended Reviewed on: 29th June 2017

Quick and reliable

My experience with them was super . No Bad words . Staff very helpful , everything went as quick as possible and they are very flexible with payment dates and overpayments as well. Reviewed on: 29th June 2017

Fantastic service

When I needed help these guys helped me out highly recommended great customer service Reviewed on: 29th June 2017

Excellent and beyond

One of the most helpful companies i have ever dealt with. Reviewed on: 29th June 2017

best loan provider

No nonsense no hassle fast efficient loan provider,excellent rates I wouldn't consider using another company again. Reviewed on: 29th June 2017

Quick and simple... The best loan ever!!

When I needed to borrow some money, I did a survey on the internet of the different loans and providers and the loan from Rate Setter stood out as being the best to suit my needs. The application process was simple, and I got a decision quite quickly. Its a really great product and I will definitely recommend to my friends and family. Five Stars!! Reviewed on: 29th June 2017

Great company

Easy and hassle free loan would recommend highly Reviewed on: 29th June 2017

Very easy system; lovely online journey and dashboard

Very easy system; lovely online journey and dashboard - I found the whole process of getting a loan and now monitoring my payments very easy. They are the best on the market in my opinion. Reviewed on: 29th June 2017

excellent rates and service

easy, efficient and good service from this company Reviewed on: 29th June 2017

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