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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simle, straightforward

Couldn't fault the service, everything was seamless and very simple and straightforward. Reviewed on: 29th June 2017

Lowest rates and lightning quick

Process was extremely simple. Rates fantastic and all completed in a day. Would highly recommend. Reviewed on: 29th June 2017

Ratesetter

They r the best I would recommend to every on thanks Reviewed on: 29th June 2017

Quick and no fuss !

The loan was organised very quickly and with the minimum of fuss, all done online with no problems. Exectly the service you want ! Reviewed on: 29th June 2017

Very happy

Very good customer service, easy to apply or amend anything no complaints here at all Thankyou Reviewed on: 29th June 2017

Amazing

Hassle free friendly service no messing about. Provide great rates and payment schedules we are so happy to of found ratesetter! Reviewed on: 29th June 2017

Done with Ease

Couldn't believe how quickly my application was approved and in my bank account, fantastic service and communication throughout! Thank you Reviewed on: 29th June 2017

Hassle free, fast and convenient

Whole process was really straight forward and took no time at all. Money was in my bank in a flash. Would definitely recommend the service to my friends and family Reviewed on: 29th June 2017

Needed a top up loan

Great service passed and paid out in 3 days Reviewed on: 29th June 2017

Quick easy

Straight forward borrowing easy process Reviewed on: 29th June 2017

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