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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very quick and helpful

It was easy the interest rate very good have no problems topped up and that went fine as well Reviewed on: 29th June 2017

Easy

Easy to deal with and no hassle whatsoever. Reviewed on: 29th June 2017

Easy set up and fair rates

Good rates and really easy set up along with fast payment Reviewed on: 29th June 2017

Affordable and flexible

Great experience with ratesetter. Accepted right away, great service and paid off early. Already recommended to a friend! Reviewed on: 29th June 2017

Excellent

I recommended ratesetter the day after I was given my personal loan as I was that impressed with the userface, expediency and rate I was provided. Reviewed on: 29th June 2017

Very good

I originally got the loan to build up my credit score. The process was very easy and all I had to do was take copies of my wage slips and forward it off to them. Paying it off was very easy as I could pay of more than the set amount and my credit score improved. Reviewed on: 29th June 2017

Great company never a problem

Good communication payments low easily managed all round good Reviewed on: 29th June 2017

Excellent service at reasonable rates

I have almost completed the payments on my loan and am so impressed with RateSetter that I believe I will begin saving with them. Reviewed on: 29th June 2017

Simple and fast

I applied and had the funds in my account within about 72 hours. The interest rate is a lot lower than I could find at banks and it is flexible in allowing me to pay early without penalty. The only slight negative is the small delay caused when the person dealing with my case asked for information I had already provided, but it only took a quick phone call to resolve, for which there was no queue. Reviewed on: 29th June 2017

Simple, easy and convenient

Quick application process, easy to manage account, very flexible - highly recommended Reviewed on: 29th June 2017

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