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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great Lender

Fast, efficient and very easy payment plans. Great service. Reviewed on: 4th March 2022

Good loan company

Used ratesetter for to buy a of a van. Easy to use, money was in my account promptly. Reviewed on: 4th March 2022

Great Loan Provider

I was struggling to find a loan to buy a new car and Ratesetter appeared on my search. I applied and was accepted very quickly. The paperwork all arrived promptly and before I knew it, I was driving away from the dealership in my new car. Reviewed on: 4th March 2022

Easy an quick to apply

The company was very quick an Great with their communication. Emails an paperwork came through quick which enabled us to purchase a car that we needed quite quickly. Never had any issues over the two years we have been with them. Always kept up to date, easy to log on an view our online account. Reviewed on: 4th March 2022

No hassle car loan

I found a car online which I really liked I contacted ratesetter there were no ifs or buts I had the money in my bank the next day I will definitely use them again in the future Reviewed on: 4th March 2022

great

Low rates, easy to deal with great service, no hassle Reviewed on: 4th March 2022

Great Loan Company

I've taken out 3 loans with Ratesetter in the past 10 years, they consistently have great affordable rates and I love the fact I can pay off more on top of my usual monthly repayments, with no further penalties. This helps getting the loan paid off quicker and gives huge peace of mind. I would highly recommend them. Reviewed on: 4th March 2022

Great flexible borrowing

It was a very straight forward procedure to take out my loan. Reviewed on: 4th March 2022

reliable lender

ratesetter is a very reliable company in terms of lending. their don't give you much hustle as long as your credit rating is good. and if you have a good history with them. Reviewed on: 4th March 2022

Fast Payment. Flexible with day of the month for my direct debit.

Excellent experience from start to finish Reviewed on: 4th March 2022

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