Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Hassle free

Easiest and hassle free way to borrow and can settle anytime brilliant Reviewed on: 4th March 2022

Exceptional

Simply the best, fastest and cheapest loan company I have ever used. Reviewed on: 4th March 2022

Easy and quick process

We secured a loan with Ratesetter and the process was extremely easy and efficient. Customer service were clear and helpful throughout the process. Reviewed on: 4th March 2022

Easy to apply

I have had 2 loans, the staff are very friendly as they make you feel at ease when you apply for a loan Reviewed on: 4th March 2022

Friendly and professional and always there to help

At a time in need when I had few to turn to Ratesetter was there to help and understand the situation. Friendly staff guiding me through the process asking the right questions and making sure everything was right for me. Reviewed on: 4th March 2022

Quick and easy to apply

I found the online application easy and less intrusive than applying by phone. The decision was made quickly and the funds released in good time too. Would look to use again if needed in the future Reviewed on: 4th March 2022

No fuss

My rate setter loans are great because they are so easy, I have no problems with them and if I want to see any information on repayment progress their website show it all plainly. Reviewed on: 4th March 2022

Clear process and service

They allowed me to understand the process in a clear informative manor and I have always received good customer service during my dealings. Reviewed on: 4th March 2022

Good

Good experience and recenable interest. Reviewed on: 4th March 2022

Professional speedy service

We quick and easy website to use and very quick approval procedure, very low rates and great to deal with. Reviewed on: 4th March 2022

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.80 from 106 reviews
Unsecured loans
from East Kilbride Credit Union 4.86 from 104 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub