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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy loans provided

Quick and easy loans provided but would say need to keep the interest rates lower if possible Reviewed on: 4th March 2022

Cannot Be Faulted

I have used RateSetter on a number of occasions over several years. They offer excellent rates and very flexible repayment terms. Once approved money is in the Bank next day. Very importantly if you need them they are easy to contact. Great service - cannot be faulted. Reviewed on: 4th March 2022

Easy to deal with.

Seamless and clear applicatin process and always quick torespond to queries. Reviewed on: 4th March 2022

Excellent

Was very much impressed from start to end. Reviewed on: 4th March 2022

RateSetter best

I am RateSetter customer for many years and never has been disappointed. Highly recommend. +++ Reviewed on: 4th March 2022

Good experience.

Good to have them when you need them. Reviewed on: 4th March 2022

Low cost rate

Easy to apply and quick reply and good low cost Reviewed on: 4th March 2022

Fast and secure

Very easy to apply and negotiate terms. Extremely helpful staff. Great phone service. Excellent customer support. Reviewed on: 4th March 2022

Quick, Easy and affordable loan

Easy approval and competitive interest rate with affordable repayments Reviewed on: 4th March 2022

Excellent provider

This is the 2nd time I have taken out a loan with Ratesetter. It was quick and easy to arrange and they are very helpful if you need to change the terms of the loan. I would definitely recommend Ratesetter as I wold use them again if I need another loan. Reviewed on: 4th March 2022

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