Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Great service

5
Great, quick, reliable service - would highly recommend Reviewed on: 4th March 2022
Elaine Clegg's avatar
Elaine Clegg

Easy to arrange

5
No hard sell loan met my requirements and easy to arrange Reviewed on: 4th March 2022
P Farrell's avatar
P Farrell

Excellent

5
Using rate setter was really easy, enter all your details and within a few days the money was with me. You are also kept up to date at all stages. The app is simple to use and tells you all u need to know. I’ve been with these for years and had no issues. Would definitely recommend. Reviewed on: 4th March 2022
Simm's avatar
Simm

Excellent service

4
Never had any trouble. Great service. Great communication Reviewed on: 4th March 2022
Dean Ellis's avatar
Dean Ellis

Always very good I would always use ratesetter

5
I have always used these for loans and never had any issues Reviewed on: 4th March 2022
Mandy Sharp's avatar
Mandy Sharp

Fast service friendly helful staff

5
Fast help to approve my loan, good low interest rates made it achievable for me to tidy up my finances i would highly recommend ratesetter Reviewed on: 4th March 2022
Lisa's avatar
Lisa

Fast, Flexible, Supportive.

5
A Breath of Fresh Air........Finally a Friendly, Flexible Loan Company that gives you an expedient service coupled together with clear, supported control over your loan from start to finish. Well done Ratesetter! Reviewed on: 4th March 2022
Stuart O's avatar
Stuart O

Simple, affordable, professional

5
Fantastic rates, professional and so quick. I would not go anywhere else. Reviewed on: 4th March 2022
Sarah Duff's avatar
Sarah Duff

RateSetter Best ever.

5
Quick call, quick decision, quick loan, quick transfer into my account. Reviewed on: 4th March 2022
Raymond V Aimson's avatar
Raymond V Aimson

Fast easy flexible

5
Very easy to apply with instant confirmation of acceptance then fast transfer of loan amount all with flexible repayment dates and overpayment without penalty no one else offers all this. The most important fact is of course at a very competitive interest rate with straight forward figures that are easy to fully understand. Reviewed on: 4th March 2022
Chris Martin's avatar
Chris Martin

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill