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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

My best ever loan experience

My full application was less then an hour and the money was in my bank… Easy to deal with, Excellent customer Service and Competitive rates. Would recommend. Reviewed on: 4th March 2022

Best Loans By Far

I have use rate setter twice now once when I was I struggling and needed to consolidate my debits and they was a massive help and was approved in no time And just recently when I was buying a new car 15 minutes and I was done money in my bank shortly after Saved me over £2000 pound as I was able to get a better price on the car paying cash and the payment was so much better then what the finance company wanted Reviewed on: 4th March 2022

Quick and easy process and great rates

My loan was easy and very quickly processed and the rates in relation to other providers was the best on the market. The funds were released to me within a day and the information was provided to allow me to understand everything about the process. With the peer-to-peer lending structure and stable interest rate I feel more comfortable with this type of loan agreement. The positive reviews online are truly reflective of the company and their customer service. The online platform is also very easy to manoeuvre and I would ultimately recommend Ratesetter to any friends and family thinking of taking out a loan in the most easy, hassle-free way with fair rates. Reviewed on: 4th March 2022

21st century borrowing at its best.

No nonsense, straightforward excellent service time and again. Breath of fresh air when it comes to borrowing cash.No fuss no silly games.Excellent service and fully appreciated by customers like myself. Well done RateSetter for humanising the banking sector. First class Reviewed on: 4th March 2022

Good product

Happy customer and ovner new cadillac cts. Reviewed on: 4th March 2022

Great loan company

It's been my 2nd time using ratesetter, easy online services. Reviewed on: 4th March 2022

So helpful

So happy to be approved of these loans. Been really beneficial to me and with good rates too. Easy to navigate website Reviewed on: 4th March 2022

Great service!!!

Great people excellent service cannot fault Reviewed on: 4th March 2022

Brilliant rates

Quick n easy very fair Reviewed on: 4th March 2022

Good rate and easy to set up

Rates really good easy to set up account online access. Service very good. Would recommend. Reviewed on: 4th March 2022

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