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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Safe my life

Really helpful and can’t say words coz no words will be enough Reviewed on: 3rd March 2022

Ratesetter loan

I love how quick my application was answered, from application to my loan being excepted the money was with me within 24hrs. I can also pay extra each month if I choose to with my online account. Feels like I’m actually in charge of my own payments and of how quickly I’d like to pay it off. Reviewed on: 3rd March 2022

Great lender. Never no problems

Great company really easy to use. Money very fast into account. Reviewed on: 3rd March 2022

Quick, efficient

Very satisfied, very good rates and possibility of changing date of pay and repayment option..everything can be done within a hours …Carry on :) Reviewed on: 3rd March 2022

Easy transaction

I have taken a personal, which was a very easy process, got pre approved and next day had the money in my account with a reasonable apr. Reviewed on: 3rd March 2022

Quick, easy and reliable

Very quick and simple, car finance was made that bit easier knowing they were there to support us. Reviewed on: 3rd March 2022

Excellent Experience

Friendly and Fast Experience. Very pleased with the overall loan and service I received Reviewed on: 3rd March 2022

Easy to manage, low cost loans

This provider is ahead of the game, this was an easy to handle loan with everything swiftly done and a great rate was achieved. excellent service, highly recommended. Reviewed on: 3rd March 2022

The best bank ever :)

My life did change for better because of the help of RateSetter. This bank is helping when others don't. Reviewed on: 3rd March 2022

Made it so easy to apply

I'd definitely recommend Ratesetter for taking out a loan. They make it so easy to apply, and give their decision very quickly. And also, the funds are released within a couple of days. Reviewed on: 3rd March 2022

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