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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent as Always

This is my third loan with Ratesetter and again it was so simple arrange and the repayments are really competitive. They are my first port of call for any kind of financing and thoroughly deserve any plaudits. Reviewed on: 3rd March 2022

Fast and excellent customer service

My loan was arranged so quickly after I applied. I was called by an advisor to discuss my needs and answer any questions I had. I would recommend RateSetter to anyone. Reviewed on: 3rd March 2022

Easy, quick and flexible

Very easy to get a loan that suited me at the time. Money was in my account super quick. The loan was flexible enough to let me choose the amount of time i wanted to pay the loan back over and choose what date i wanted to pay on each month. Making extra repayments and repaying early online was easy and quick. The online log in is easy to navigate too. Reviewed on: 3rd March 2022

Fast, easy and accommodating

The process of getting a loan from Ratesetter was really easy. Really easy to follow the application and money was in my bank in no time. No hassle to set up direct debit Reviewed on: 3rd March 2022

Understanding You

Ratesetter listened to me and my needs and then responded with a perfect deal for my needs. Recommend them to anyone. Reviewed on: 3rd March 2022

Professional, easy to communicate with

Took out a car loan through the car dealer on their recommendation. Straightforward friendly company who charge competitive interest rates, Reviewed on: 3rd March 2022

My lender of choice

I have been using Ratesetter for many years. They are simple to use, have competitive rates and an easy to use online account with no early repayment fees. In my experience simply there best. Reviewed on: 3rd March 2022

Excellent service

I would recommend ratesetter to anyone. Excellent service, fast transfer and flexible with repayments 5 star 10/10 Reviewed on: 3rd March 2022

Great service

Very good rates. Best I could find. Reviewed on: 3rd March 2022

Easy to understand

Complete service from quote to loan agreement Reviewed on: 3rd March 2022

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