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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Transparent. Low interest loans

Have been using for some time now, great customer service and liw interest loans. Very competitive. Highly recommend Reviewed on: 3rd March 2022

Quick friendly service

Competitive rates, easy access and decisions made instantly. Reviewed on: 3rd March 2022

The one, the only, the best

Highly satisfied with the services provided. The rate are competetive, online banking easy to use. I am using their services for about 4 years now and never had an issue Reviewed on: 3rd March 2022

Simple, quick, affordable

Ratesetter have been nothing short of fantastic. I have yet to encounter a firm that makes things so simple and easy. There rates are some of the best i have ever come accross and there customer service is second to none. Reviewed on: 3rd March 2022

Ease of application and great rates.

I have taken a loan with RateSetter and then later consolidated my loan, unable to beat RateSetters rates anywhere. Reviewed on: 3rd March 2022

Happy customer

I def recommend as there is no problem at all - very easy process with application and also easy to manage your own account. Reviewed on: 3rd March 2022

Fast and efficient service

Fast and efficient service, with great rates. Would definitely recommend Reviewed on: 3rd March 2022

Vote

Wow these guys understand personal money issues and do not charge through the nose like all the high Street banks who think more of the share holders than the customers I can't praise these people enough Reviewed on: 3rd March 2022

Very helpful and easy to use

Quick and easy to use. Verified within minutes money in your account working 24 hours would always come back here Reviewed on: 3rd March 2022

Why I will recommend Ratesetters

They are a very fast and efficient company. Reviewed on: 3rd March 2022

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