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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

Easy to apply for the loan, money was in my account very quickly, at an excellent Apr rate . Thank you for being there in my time of need Reviewed on: 3rd March 2022

Very good

Very good, no complaints atall Reviewed on: 3rd March 2022

Easy to set up with competitive interest rates

I took out a personal loan with rate setter. It was quick to apply for and had a response shortly after. They offered me the most competitive interest rate which meant my month payments were reduced. Reviewed on: 3rd March 2022

Super fantastic rate and exceptional service.

I have been blown away by the service that I have received from the Rate setter team. They are extremely passionate about the service they offer and go all out to ensure that the customer is happy. Rate setter has a fantastic rate Reviewed on: 3rd March 2022

I highly recommend ratesetter for service

Rate setter help me get the car i wanted and the re payments are very reasonable Reviewed on: 3rd March 2022

Easy to apply easy to manage

Arranging my loan was pain free. The app is superb, tells me exactly where I am and allows me to manage my account seamlessly Reviewed on: 3rd March 2022

Personal loan

Needed a loan for a new boiler/ratesetter was so so easy to use, thankyou, cozy house now Reviewed on: 3rd March 2022

Great service

Great service good company ethics Reviewed on: 3rd March 2022

Easy and clear

Easy to compare loans and easy to sign up, then to track your account. Best rates I found. Reviewed on: 3rd March 2022

Decent, Fair & Honest

I’ve always found RateSetter to have provided a honest and fast service, with extremely fair rates. I’ve used them a couple of times, and on both occasions feel like I got a good deal. Even when there have been issues, they’ve always communicated and provided updates. I find them to be a very reasonable company, I would recommend. Reviewed on: 3rd March 2022

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