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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good Rates, Quick Decision

I’ve dealt with Ratesetter a few times now and it’s always very straight forward. Good rates and always a quick decision. I definitely would recommend. Reviewed on: 3rd March 2022

Responsible lender.

The money arrived very quickly after the contracts were agreed online which is the main thing. The rates of return are good. Paperless statements keeps my privacy. Can manage the account online for ease of convenience. Only draw back is that they are reluctant to offer you a top up after a long time (months and months) have passed. But overall good experience with them. Reviewed on: 3rd March 2022

Great service

Great service from the beginning, very straightforward and honest with me Reviewed on: 3rd March 2022

Very quick

I needed a loan quick to keep going to work I had a diesel car and was done for ulez so I decided to go for a more newer petrol car and needed a loan fast it took me about 20 minutes and I had it in my bank ready to go car hunting I am so pleased to vote for rate setters Reviewed on: 3rd March 2022

Very good ,highly recommended

This is my 3rd loan with Ratesetter.Their service is very good and fair interest rate.The money was in account by end of day. Reviewed on: 3rd March 2022

straightforward process

Very straightforward process to process loan, never had any issues Reviewed on: 3rd March 2022

Affordable help when needed

Needed some extra cash to help with home improvement , rates best I could find , totally recommend Reviewed on: 3rd March 2022

Excellent

I’m very happy with Ratesetter and 100% recommend Reviewed on: 3rd March 2022

Helpful

RateSetter very helpful,when needing a loan to buy a car. Reviewed on: 3rd March 2022

Happy with my service

Does exactly what it’s says on the tin Reviewed on: 3rd March 2022

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