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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company

I was approved with my loan almost instantly and have always been very helpful. Reviewed on: 3rd March 2022

Great

Brilliant company easy to deal with Reviewed on: 3rd March 2022

Always easy.

Have been using ratesetter for a few years now always easy to apply and fast decisions. Reviewed on: 3rd March 2022

Easy to use and friendly

The application process was simple. I got my money quickly and I have been able to pay a lump sum when I had it with no problem. Reviewed on: 3rd March 2022

No fuss. No bother.

My loan was a straightforward, no fuss affair. With direct debit in place I know I'm on track and no-one bothering me to over-extend myself. Reviewed on: 3rd March 2022

Good company

Very good company all round, straight forward application process and very helpful customer service team Reviewed on: 3rd March 2022

I would recommend RateSetter to all my friends

I have a very good experience with them Reviewed on: 3rd March 2022

It's fabulous. Works well for me

Very good loan organisation. They gave me loans two times. It really helped me sort out my holiday and home improvement Reviewed on: 3rd March 2022

Highly recommend

So easy to apply and manage a loan. Great easy website. Fast approval and very reasonable interest rates. I would not go anywhere else for a loan. Reviewed on: 3rd March 2022

Excellent service.

Excellent service with a quick response. Reviewed on: 3rd March 2022

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