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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service quick loan Decision

Quick and helpful service, loan decision was made quickly. Reviewed on: 3rd March 2022

Super fast

Quick and easy, everything is taken care of and as soon as you're accepted the money is in your account in no time. Reviewed on: 3rd March 2022

Great Service!

Super-Fast service, from application to transfer of funds. Nothing complicated and very competitive rates. Wouldn’t hesitate to recommend RateSetter Loans. Reviewed on: 3rd March 2022

Saviour

I never thought loan could easy to apply .I came at right time when I need .always been saviour for me Reviewed on: 3rd March 2022

Best Loan Service provider for EVERYONE

I have been with RateSetter for over 5 years now and they are the best, their rates are great compared to other providers. Their online system to manage the loans and applications works so well that I have no complains. I only need support once and I was able to reach them without any delays on the phone and via email too. Overall they are the best company to get a loan from atm. Reviewed on: 3rd March 2022

Excellent lender!

This company helped me when I needed it the most, my credit score wasn’t amazing but I was struggling to pay off an old credit card that had gone passed it’s 0% interest fee. Ratesetter borrowed me the money to pay it off and it has helped me out so so much! Hassle fee direct debit each month and I’ve got one more payment left to being debt free! Thank you so much! Reviewed on: 3rd March 2022

Making things so easy!

Easy application process, great people work there explaining everything in simple terms and so friendly. Reviewed on: 3rd March 2022

Best loan facility if ever used

Quick any easy application, money straight into your bank if approved, would recommend highly. Reviewed on: 3rd March 2022

Not the first time, won't be the last

Currently in my 2nd loan with Ratesetter and couldn't think of anyone else I'd rather use. From ease of application, to money transfer, to interest rates... I'd always recommend Ratesetter to anyone looking to borrow money. Won't be the last time I use this lender, I'm sure. Reviewed on: 3rd March 2022

Great

No issues. Very easy and straightforward process Reviewed on: 3rd March 2022

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