Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Best bank award

Everything about ratesetter is the best Reviewed on: 3rd March 2022

Simple, fast, efficient.

No problems at all, using ratesetter, highly recommended Reviewed on: 3rd March 2022

Great accessible service when needed

Always been helpful.with any questions I have had and been accessible when I need those question answering great if not the best I have needed to use Reviewed on: 3rd March 2022

Smooth and painless

…the way you wish your leg wax could be. Took out a loan to carry out home improvements. Initially approached my bank but the interest rate was laughable. Found RateSetter, saw how reasonable the rate was and how simple / clean the website was to use, and didn’t look back. Two years on, home improvements are done, value of my home has gone up and I still feel positive about the RateSetter experience every time I check the app to see progress. Oh, and that’s another thing. The progress tracker is a nice touch that gives an at-a-glance look at where you’re up to. Five stars! Reviewed on: 3rd March 2022

Ratesetter

Very efficient and friendly. Great communication with deals and always keeping updated with all news. Reviewed on: 3rd March 2022

simple

very simple to set up and easy to service Reviewed on: 3rd March 2022

Top Quality

Fantastic from start to finish great experience used them more than once and would again if needed. Reviewed on: 3rd March 2022

Easy managable loan

No messing about simple to make and track payments Reviewed on: 3rd March 2022

great service

so easy to apply and the money you require is promptly with you, outstanding service Reviewed on: 3rd March 2022

Quick,easy to manage

Found it very easy to sort my loan out quickly, in the bank next day,easy to check your account online. Reviewed on: 3rd March 2022

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.86 from 105 reviews
Child benefit loan
from M for Money Credit Union 4.80 from 106 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub