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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

On the money!!

Had a really great experience here. Great rates, great application process, quick completion and easy way to monitor your loan account. Reviewed on: 3rd March 2022

Easy to use

I am coming towards the end of my loan in a few months. They have been easy to use. Keeping me up to date when needed will definitely consider them again in the future. Reviewed on: 3rd March 2022

Great quick loan service.

Fantastic service throughout my time using Ratesetter on both occasions. Reviewed on: 3rd March 2022

As and when required there for your needs

I don’t like taking out loans but ratesetter twice now has got me out of a sticky situation. Thank you and keep up the hood work Reviewed on: 3rd March 2022

Great company

I’ve used the company a few times now and always had great fast service and always very helpful. Reviewed on: 3rd March 2022

Were very reliable. Easy to approach

Bought a car. Within the remit of the agreement they were to the letter Reviewed on: 3rd March 2022

Took a risk, couldn't be happier.

This is the second time I've been with Ratesetter and have never had a bad experience. Their online system makes it easy to pay off a loan early or add more to a payment. I've never had to call them because I've never had an issue. Reviewed on: 3rd March 2022

Simply efficient service

Felt really looked after, after my application was completed the moneys weee transferred into my account within a couple of days Reviewed on: 3rd March 2022

A great loan provider

I couldn’t be happier with my loan, I got a great rate that’s easily manageable and it’s very easy to make extra payments, without any penalties. Reviewed on: 3rd March 2022

Mega Money

Ratesetter have been amazing and were very helpful and easy to use. If you want a loan give them a phone and you will never have an excuse to moan. Reviewed on: 3rd March 2022

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