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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simply the best loan rate.

Have been using Rate Setter for years. Won’t even look anywhere else. Reviewed on: 3rd March 2022

Easy to use and great customer care/support

I have a loan with ratesetter as part of my car purchase. It was really to use from the get go, website and account also very user friendly. I would use rate setter again Reviewed on: 3rd March 2022

Quick and straight forward

Fast and efficient with good communication and easy to use website. Highly recommend Reviewed on: 3rd March 2022

Not a pain in the bucks

This is the 2nd time I've used RateSetter for a loan and it has been nothing but easy and simple. APR interest is not extortionate and within reason. Always reccomend RateSetter to friends and family. Reviewed on: 3rd March 2022

Great company and easy to use

I took outa loan a few years ago and I got a great rate and it is super easy to use. Reviewed on: 3rd March 2022

Never had a problem

thank you for a pleasant experience Reviewed on: 3rd March 2022

Fast, Flexible and Friendly

Ratesetter have been an absolute God send for me with there amazing service. Reviewed on: 3rd March 2022

Easy loans

Always had an easy transaction with loans with ratesetter. Quick transaction and so easy to monitor payments and whats owed online Reviewed on: 3rd March 2022

Easy efficient service

A quick decision is made and the loan is straight in your account Reviewed on: 3rd March 2022

Straight forward application

Terms and conditions very easy to understand no jargon Reviewed on: 3rd March 2022

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