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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick could price loan

Really good payment plan and good communication Reviewed on: 3rd March 2022

Best Loans and quick responses

I've had a couple of loans with Ratesetter at fair rates and over very reasonable time periods. Best lenders I've come across. Will continue to utilise great service from them. Reviewed on: 3rd March 2022

Super happy to be your customer and to continue with you!!!!

What was amazing when I decided to work with you for the second time? Just simple: I was surprised to received the money in a very short time , and again I was amazed by your quick response and quick approval. Thank you so much ! ❤️❤️ Reviewed on: 3rd March 2022

Trustable Bank

I do relay and trust the Bank. Helping me to gain all my needs very fast and convenient. Reviewed on: 3rd March 2022

Excellent Provider.

Competitive rates and an easy process throughout. Reviewed on: 3rd March 2022

Excellent service and great rates

We were offered a good sized loan at a competitive rate all within a matter of minutes. Received the money quickly with the bonous of a free night away. Can't fault rate setter. Reviewed on: 3rd March 2022

Great company.

From start to finish, a great company to use, good rates and easy to use app, highly recommended. Reviewed on: 3rd March 2022

Good service

I’m a old costumer,very happy with it!!! Reviewed on: 3rd March 2022

Best customer service

Felt that my needs were looked into and the team at RateSetter were brilliant and professional Reviewed on: 3rd March 2022

Review

Very helpful and fast great service Reviewed on: 3rd March 2022

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