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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best British bank awards

Applied for loan and money was in my bank next day. Would always recommend anyone to take out a loan with ratesetter Reviewed on: 3rd March 2022

Great experience

Fast decision and deposit of funds great rates too Reviewed on: 3rd March 2022

Quick turn around and great communication

Used twice now for loans and found communication great Reviewed on: 3rd March 2022

First Class Lender

I have used RateSetter twice, my finances are in a much healthier position thanks to this lender. No nonsense, professional and easy to use !! Highly recommended Reviewed on: 3rd March 2022

Helped me out when needed

Sorted me out when I needed the help Reviewed on: 3rd March 2022

Excellant

Excellent, quick, reliable service Reviewed on: 3rd March 2022

Good rates, easy to manage

The second loan I've now had with RateSetter. Easy to manage online, excellent rates of interest and no penalties for repaying early! Reviewed on: 3rd March 2022

RateSetter are great!!

I had a loan from them, first loan i have ever had. Not only was the money in my accoutn within hours, they have been absolutely faultless. Not far off being paid off now, but i have nothing but praise for RateSetter.. Reviewed on: 3rd March 2022

Brilliant service

Quick and easy, no hassle and great service, loan was given to me no problem and was in my bank within a day Reviewed on: 3rd March 2022

Nice and easy

Ratesetter was easy to apply for very quick payment no hassle what so ever id recommend and im sure ill be using them in the future Reviewed on: 3rd March 2022

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