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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Strongly recommend

I’ve been using rate setter for 4 years and I have always received outstanding customer care. They’re quick and reliable, better than any other lenders out there! I would highly recommend Reviewed on: 3rd March 2022

Online banking at its best

Easy no fuss applications,everything made effortless for the customer.5* Reviewed on: 3rd March 2022

Great loan company

I have had 3 loans with ratesetter, and they always been great Reviewed on: 3rd March 2022

The best and only way to borrow

Team assisting were accomodating and professional - Very straight forward and easy to apply - decision exceptionally quick and money with you in no time. The best thing is the lower rates of interest compared to bank borrowing - I cannot recommend Ratesetter enough. Reviewed on: 3rd March 2022

Quick decision, easy to arrange and manage

I like the fact that I can pay off extra amounts when I have it without a penalty and it is easy to see exactly where I am. Reviewed on: 3rd March 2022

Fast convenient & easy

I applied for a Ratesetter loan as other debts had a much higher APR, Ratesetter throughout were clear, fast and so easy to deal with. From start to finish I didn't have to worry about setting time aside to check the progress etc, all was handled in a few days and the loan deposited into my bank. In a digital age, Ratesetter really sets the bar Reviewed on: 3rd March 2022

Simple, quick and great rate

Loan application process was quick and painless with the funds paid promptly. Couldn’t recommend highly enough! Reviewed on: 3rd March 2022

5*

Obviously it’s better not to take out a loan if it can be avoided, but if you have too RS is great. Very helpful, no hidden fees and easy to manage on your account. No drama and I’ve nearly finished paying mine off Reviewed on: 3rd March 2022

Been great to deal with at every stage, and everything is clear and easy to understand

I’ve had a couple of loans with ratesetter now, and every time, they make the whole process easy and hassle free. Would definitely recommend them and use them again if needed. Reviewed on: 3rd March 2022

quickly

easy way to have money. i got it in 5 min Reviewed on: 3rd March 2022

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