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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and efficient

Good service and no hassle setting up. Reviewed on: 3rd March 2022

Brilliant company

Fantastic loan company, quick efficient, appy and response prompt and funds in the bank by the next working day, used them 3 times now! Reviewed on: 3rd March 2022

Great company good rates and easy to apply

Never had any problems, easy to navigate app and good rates Reviewed on: 3rd March 2022

Best interest rates

Easy to apply and most competitive rates Reviewed on: 3rd March 2022

Great service no hassle

Loan rate never changed no hassle quick service. Reviewed on: 2nd October 2021

Easy application

Easy to manage online…fair lending in accordance with your credit score Reviewed on: 6th September 2021

Nice and easy

Easy to check and control .easy process to apply .clear Reviewed on: 5th September 2021

Efficient, have al system been helpful

Information was explained well, Customer Service excellent and helpful Reviewed on: 5th September 2021

Miss

Fantastic rates absolutely brilliant. Reviewed on: 5th September 2021

Review of ratesetter

Been very happy with Ratesetter. It has been incredibly easy to use and set up all online any queries have been dealt with super fast and I have been able to do this all online. Reviewed on: 5th September 2021

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