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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful staff willing to help for any questions asked.

Been paying for my car loan thru my bank direct debit and have not experienced any problem with it. Will highly recommend to friends. Reviewed on: 5th September 2021

Easy and honest banking

Allowed me to buy my car when my credit rating was bad Reviewed on: 5th September 2021

Easy - Fast

My loan request got accepted with no complication with ease and speed!! Reviewed on: 5th September 2021

Professional service

Fantastic professional service with online access that is simple to understand and easy to use providing all the information that you need 10 out of 10. Reviewed on: 5th September 2021

Well managed and appropriate finance providers

As above. A painless on-boarding experience and an affordable and easily followed repayment plan. Reviewed on: 5th September 2021

very good

I am a very happy with the service. Reviewed on: 5th September 2021

Good all round

Sorted loan really quickly with little fuss. Good service Reviewed on: 4th September 2021

Quick, simple, reliable... Superb

Took a loan for a personal purchase. Was extremely quick to setup, provide the funds and at great and very competitive rates. Would use again without hesitation and recommend to anyone. Reviewed on: 4th September 2021

Affordable loan

A very affordable loan. Very straightforward application. Reviewed on: 4th September 2021

Good

Brilliant and very nice , helped me out alot Reviewed on: 4th September 2021

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