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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Simple process, excellent communication.

5
They made the application simple, then communicated with you as the application proseded, simple and straightforward. Reviewed on: 4th September 2021
Paul hardie 's avatar
Paul hardie

Easy and Simple

5
Very easy and simple to set up and use, never had an issue over multiple visits. Reviewed on: 4th September 2021
Steve M's avatar
Steve M

Great service

5
Good Interest rates, great communication when your unsure of something fully explained, I would definitely recommend and use again Reviewed on: 4th September 2021
Carrie Gill's avatar
Carrie Gill

Reliable & Hassle Free Service

5
I really like Ratesetter not only for the quick application process, but once approved and everything is set up, they don't bombard you with other offers that they provide (unless you want them too). I also like the website as its very easy to use and tells you exactly what your payment is, when its due and also makes it easy to make extra payments or even pay the loan off early. Overall I'm very happy with Ratesetter and the loan they provided for me. Reviewed on: 4th September 2021
Michael Murray's avatar
Michael Murray

Helpful modern supplier.

4
Raetesetter are a no nonsense straighforward supplier, easy to work with using modern approaches. Reviewed on: 4th September 2021
Andy's avatar
Andy

Top quality of product.

5
We don't have big experience but everything from you was on a good quality. Reviewed on: 4th September 2021
Dijana Urboniene's avatar
Dijana Urboniene

Great service

5
Getting a rate setter loan is an easy, straightforward process. Competitive rates make Ratesetter for a loan is a no brainier Reviewed on: 4th September 2021
Pam Semple's avatar
Pam Semple

RateSetter - Good value!

4
Simple to use and good to their word. I do like as RateSetter helps in most situations! Reviewed on: 4th September 2021
Stuart Lee's avatar
Stuart Lee

Review 04/09/21

5
Never had any problems, customer service is good to Reviewed on: 4th September 2021
Sue Harvie's avatar
Sue Harvie

Simply the best!!!

5
Ratesetter definitely deserves the 2021 Consumer Credit Awards and more than 10 stars. They come to your rescue quickly with minimal questions and credit your account within 24 hours. They are definitely the go-to loan company Reviewed on: 4th September 2021
Uwaoma Archibong's avatar
Uwaoma Archibong

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